- Please allow 3-5 working days for your items to be received unless otherwise stated on the product description.
- Small items are dispatched using Royal Mail 2nd Class Signed For postage.
- Larger items & items dispatched directly from the manufacturer are sent using UPS or DPD.
- Personalised items can take up to 5 working days to be dispatched.
- Pre-order items will be dispatched as close to the date stated on the product description as possible -
please be advised that sometimes pre-order dates can change, you will be updated if this affects your order.
- Deliveries at peak periods such as bank holidays and Christmas may take a few days longer.
-Returns are accepted within 14 working days of receipt
- Any returned items must be in their original packaging & condition - this will be checked prior to a refund being processed.
- Please contact us by email prior to returning your item(s) with your order details & reason for return, we will then advise of the correct address for the return (this may be the manufacturers' address).
- In some scenarios for large items, excluding faulty products, a restocking fee of up to £20 may apply - this will be deducted from the refund amount upon the refund being processed.
- Return postage is payable by the customer unless the item is being returned due to a fault
- Please allow 14 working days for your return to be processed